Empathizing

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Interviews (complete some interviews prior to Mon, Jul 19 class session)

Defining

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Composite Character Profiles (complete prior to Mon, Jul 19 class session)

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Point of View Statements (complete prior to Mon, Jun 19 class session)

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Brainstorming - Creating a Customer Journey Map (complete prior to Wed, Jul 21 class session)

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Minimum Viable Product (MVP) or Maximum Value Product (complete prior to Wed, Jul 21 class session)

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Planning Your Prototyping Strategy (complete prior to Wed, Jun 21 class session)

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Building Your Prototypes (complete prior to Wed, Jul 21 class session — where we'll test your prototypes)

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Developing Your Testing Plan (complete prior to Wed, Jul 21 class session)